Privacy Policy

Welcome to the privacy policy of Vibz.

We appreciate that you trust us with your information and we strive to always honor your trust. This starts with making sure you understand what information we collect, why we collect it, how we use it, and the choices you have regarding that information. This policy describes our privacy practices in plain language, keeping legalese and jargon to a minimum.

This Privacy Policy is effective as of 09/04/2021.

EFFECTIVE DATE: 09.04.2021

Who We Are

The address of our website is: https://vibz-app.com. Our App is named Vibz. You can reach us at the email address info@vibz-app.com.

Where This Privacy Policy Applies

This Privacy Policy applies to Vibz websites, apps, events and other services. For simplicity, we refer to everything above as our „Services“ in this Privacy Policy.

Some Services may require their own specific privacy policies. If a specific Service has its own privacy policy, that specific privacy policy – and not this one – will apply.

Data We Collect

It goes without saying that we can not provide our services without knowing some data about you, such as basic profile data. We also collect data that is generated while you are using our Services, such as access logs, as well as data from third parties, such as when you access our Services through social media. You can find more information about this below.

Data You Provide To Us

When using our Services, you choose to provide us with certain data. This includes:

When you create an account, you provide at least your login details and some basic details necessary for the performance of the relevant service, such as your gender and date of birth.
When you create your profile, you can provide additional data, such as information about your personality, but also photos. To add certain content, such as photos, you can allow us access to your camera and photo gallery. Some of the information you voluntarily provide may be considered „special“ or „sensitive“ in some jurisdictions, such as information about your race or ethnicity, sexual orientation, or religious beliefs. By choosing to provide this information, you consent to our processing of this data.
When you sign up for a paid service or buy something directly from us (rather than through a platform like iOS or Android), you provide us or our payment service provider with information such as your debit or credit card number or other financial information.
When you participate in surveys or audiences, you tell us what you think about our products and services, respond to our questions, and provide testimonials.
If you choose to participate in our promotions, events or competitions, we collect the information you use to register or participate.
If you contact our customer service, we collect the data you provide to us during the interaction. Sometimes we monitor or record these interactions. This is for training purposes and to ensure quality services.
If you ask us to communicate with other people or otherwise process other people’s data (for example, if you ask us to send an e-mail to one of your friends on your behalf), we collect the data that you provide to us about other people in order to fulfill your request.
Of course, as part of our services, we also process the chats you have with other people and the content you post.

Information We Receive From Others

In addition to the information you provide directly to us, we also receive information about you from other people.

That includes the following:

Other users may provide us with information about you while using our Services. For example, we may collect information about you from other users when they contact us about you.
Social Media: You may be able to use your social media credentials (such as Facebook) to create and log into your Vibz account. This eliminates the need to remember additional usernames and passwords and allows you to share some of your social media account information with us.
Other partners: We may also receive information about you from our partners, for example when Vibz ads are published on partner websites and platforms (in which case the partner may share information about the success of the campaign with us).

Information Collected When You Use Our Services

When you use our Services, we collect information about what features you used, how you used them, and what devices you use to access our Services. See below for more details on this:

Application Information: We collect information about your activity on our services, for example how you use them (e.g. date and time you logged in, features you used, searches, clicks and pages you viewed were, referring website addresses, advertisements you clicked on) and how you interact with other users (e.g. users you contact and interact with, time and date of your interactions, number of messages you send and receive).
Device Information: We collect information from and about the device(s) you use to access our Services. Which includes:
- Hardware and software information such as IP address, device ID and device type, device-specific settings and app settings and properties, application crash, advertising IDs (such as Google’s AAID and Apple’s IDFA. In both cases, it is These are randomly generated numbers that you can reset in your device settings), browser type, version and language, operating system, time zones and identifiers associated with cookies or other technologies that uniquely identify your device or browser (e.g. IMEI/UDID and MAC address);
- Information about your wireless and mobile network connection, such as your service provider and signal strength.
- Information about device sensors such as accelerometers, gyroscopes, and compasses.
Other information with your consent: If you allow us, we collect your precise geolocation (longitude and latitude) using different methods depending on the services and devices you use, including GPS, Bluetooth or WiFi connection. The determination of your geolocation may take place in the background, even when you are not using the Services, if the permission you have given us expressly permits such collection. If you do not authorize us to determine your geolocation, we will not do so. Likewise, if you allow us, we may collect your photos and videos (for example, if you choose to post a photo, video, or stream on the Services).

Cookies and Similar Data Collection Technologies

We use cookies and similar data collection technologies (e.g. web beacons, pixels) to recognize you and/or your device(s) and may allow third parties to do the same. For example, we use these technologies to verify you and remember your preferences and settings, to analyze website traffic and trends, to run advertising campaigns and measure their effectiveness, and to enable you to use social features.

Some web browsers (including Safari, Internet Explorer, Firefox, and Chrome) have a „Do Not Track“ („DNT“) feature that lets a website know when a user does not want his/her online activity to be tracked. If a website that responds to a DNT signal receives a DNT signal, the browser can prevent that website from collecting certain data about the browser user. Not all browsers have a DNT option and DNT signals are not yet uniform. For this reason, many companies, including Vibz, do not currently respond to DNT signals.

How We Use Your Data

The main reason for using your data is to provide and improve our services. In addition, we use your information to protect you and to provide you with the type of advertising that may interest you. If you would like a more detailed explanation of the many reasons we use your information and some practical examples, please read on.

To maintain your account and provide you with our services

To create and manage your account
To serve you as a customer and respond to your inquiries
To carry out your transactions
To speak to you about our services, including order management and billing

To help you connect with other users

Analyzing your profile, your activity on the Service and your preferences in order to recommend meaningful connections to you and to make others aware of you.
To show users the profiles of other users

To provide you with offers and advertisements that are of interest to you

To administer sweepstakes, contests, discounts and other offers
To develop, display and track content and advertisements tailored to your interests on our services and other sites
To talk to you about our products and services that we think you may find interesting via email, phone, social media or mobile

To improve our services and develop new ones

To manage audiences and surveys
To conduct research and analysis of user behavior to improve our services and content (for example, we may decide to change the design of a feature or the feature itself based on user behavior)
To develop new features and services
To prevent, detect and combat fraud or other illegal or unauthorized activity
To respond to actual or suspected misconduct on and off the service
To perform data analysis so that we can better understand and take action against such activities
To store data related to fraudulent activity so that repetitions can be avoided

To comply with legal requirements

To comply with legal requirements
To support law enforcement
To enforce or exercise our rights, such as our Terms

In order to process your data as described above, we rely on the following legal basis:

Providing our services to you: Most of the time, we process your data to perform the contract you have with us. While you use our services to establish meaningful connections, we use your information to maintain your account and profile and make it visible to other users.
Legitimate Interests: We may use your information where we have a legitimate interest to do so. For example, we analyze the behavior of users of our services in order to continuously improve our offers and to suggest offers that may interest you, and we process data for administrative purposes, fraud detection and other legal reasons.
Consent: We may from time to time ask for your consent to use your information for certain purposes. You can withdraw your consent at any time by contacting us at the address you will find at the end of this Privacy Policy.

How We Share Your Data

We primarily share user data with other users. However, we also share some user data with service providers and partners who help us operate our Services, with other companies, and, in some cases, with legal authorities. Read on to learn more about how your information is shared with others.

To other users

We share your information with other users when you voluntarily share information on our Services (including your public profile). Please be careful with your information and make sure you only share content that you do not feel uncomfortable posting, as neither you nor we can control what others do with your information once you have shared it.

To our service providers and partners

We work with third parties to operate and improve our Services. These third parties assist us in many functions, including data hosting and maintenance, customer support, marketing, advertising, payment processing, and security operations.

We may also share your information with partners who help us sell and market our services. For example, we may share limited information about you in hashed, human-unreadable form with advertising partners.

Before we engage any service provider or work with any partner, we go through a rigorous vetting process. All of our service providers and partners must agree to strict confidentiality commitments.

Link to privacy policies of third party services used in our service:

For corporate transactions

If we are involved in, in whole or in part, a merger, sale, acquisition, disposal, reorganization, reorganization, dissolution, bankruptcy or other change of ownership or control, we may also share your information.

If required by law

We may disclose your information when reasonably necessary to: (i) comply with legal process, such as a court order, subpoena or search warrant, government/legal investigation, or other legal requirement; (ii) assist in the prevention or detection of crime (in each case, subject to applicable law); or (iii) protect the safety of any person.

To enforce legal rights

We may also release information: (i) if disclosure would reduce our liability in an actual or threatened lawsuit; (ii) if necessary to protect our legal rights and the legal rights of our users, business partners or other interested parties; (iii) to implement our agreement with you; and (iv) to investigate, prevent or take other action against illegal activity, suspected fraud or other misconduct.

With your consent or at your request

We may ask for your consent to pass on your data to third parties. In such a case, we will make it clear why we want to share the data.

In the circumstances described above, we may collect, use and share non-personal information (information that does not identify you as an individual, such as device data, general demographic data, general behavioral data, geolocation in anonymized form), as well as hashed personal information in a form that cannot be read by humans. We may also share this information with third parties (including, but not limited to, advertisers) to provide targeted advertising on our Services and on third party websites or applications and to develop, serve, analyze and report on advertisements you see. We may combine this information with other non-personal information or personal data in encrypted, non-human readable form collected from other sources.

Transnational data transfer

Data sharing sometimes involves data transfers across borders, such as to the United States and other jurisdictions. For example, if a service allows users to be located in the European Economic Area (“EEA”), their personal data will be transferred to countries outside the EEA. We use standard contractual clauses approved by the European Commission or other appropriate safeguards to allow data transfers from the EEA to other countries. Standard Contractual Clauses are binding commitments to protect the privacy and security of your information between companies that transfer personal information.

Your Rights

We want you to be in control of your data, so we provide you with the following tools:

Access or Update tools in the services. We provide tools and settings to help you access, correct, or delete information you have provided to us that is directly related to your account within the relevant service.
Device permissions. Mobile platforms have authorization systems for specific types of device data and notifications, such as phone gallery and location services or push notifications. You can change your settings on your device to either consent or opt-out of the collection of related information or the display of related notifications. Of course, if you do this, certain services may no longer be fully functional.
Uninstall. You can stop all information collection by an app by uninstalling it using the standard uninstall process for your device. Remember that uninstalling an app does NOT close your account. To close your account, please use the corresponding functionality on the service.
Deletion. You can delete your account by using the associated function directly in the respective service.

We want you to be aware of your privacy rights. Here are some key aspects to remember:

Verification of your data. Applicable data protection laws may give you the right to inspect personal information we hold about you (depending on the jurisdiction, this right may be referred to as a right of access, a right to portability, or a variation of these terms). You can request a copy of your personal data by sending us a request via the email address provided.
Updating your data. If you believe that any data we hold about you is inaccurate or we no longer have the right to use that data and you wish to request its rectification, erasure or object to its processing, please contact us. For your protection and the protection of all our users, we may ask you to provide proof of identity before we can process the above requests.

Please note that we may reject requests for certain reasons, such as when the request violates the law or violates another user’s trade secrets, property rights, or privacy. If you wish to receive information related to another user, such as a copy of messages you have received from him or her, the other user must contact our Privacy Officer and provide his/her written consent before we can release that information.

In addition, we may not be able to comply with certain requests to object to the processing of personal data, in particular if this would mean that we would no longer be able to provide our services to you. For example, we cannot provide you with any Services if we do not know your date of birth.

In some countries, including the European Union, you have the right to lodge a complaint with the relevant data protection authority if you have concerns about our processing of your personal information. The data protection authority to which you may lodge a complaint may be that of your usual place of residence, your place of work or a jurisdiction

California Residents

If you are a California resident, you may request a notice identifying the categories of your personal information that we shared with third parties for marketing purposes during the prior year. To request this decision, please submit your application by email. Please allow 60 days for processing. For your protection and the protection of all our users, we may ask you to provide proof of identity before we can process such requests.

How We Protect Your Data

We make every effort to protect your personal information from unauthorized access, alteration, disclosure or destruction. While we take steps to protect your information, like all technology companies, we do not promise that your personal information will always remain secure, and neither should you expect it.

We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our data collection, storage and processing methods in order to update our physical, technical and organizational security measures.

We may suspend your use of some or all of our Services without notice if we suspect or discover any breach of security. If you believe that your account or information is no longer secure, please let us know immediately.

How Long We Keep Your Data

We retain your personal information only for as long as we need it for legitimate business purposes as set out and as permitted by applicable law. To ensure reliability of our sevices we store backups of your data up to two months. After that, the data will be removed.

Please note that due to technical limitations, we cannot promise that all data will be erased within a certain period of time, even though our systems are designed to carry out data erasure procedures in accordance with the above policies.

Children's Privacy

Our services are restricted to users who are at least 18 years old. We do not allow users under the age of 18 on our platform and we do not knowingly collect any information from minors. If you suspect that a user is a minor, please report it using the reporting mechanism available on our service.

Privacy Policy Changes

This Privacy Policy may change over time. We will let you know before any material changes come into effect, so you have time to review the changes.

How To Contact Us

If you have any questions about this privacy policy, you can contact us as follows:

info@vibz-app.com